Customer Service

Customer Service

Please read the following carefully

Customers Account information and Registration
Customers have to give the correct information about their business. In order to register for Sace, the customers must be a retailer who is in possession of a Seller's Permit. If not, Sace has the right to prohibit the customer to visit When Sace requests proof, such as a copy of the retail license, the retailer is responsible to fax or e-mail the requested information to Sace.

Offering Service
Sace is simple. We make everything easy for the retailers. You log-in at, choose the merchandise of interest, and check out. When the order is completed, we put your merchandise in one box and ship it to you. It's easy! You only deal with us when you have damaged items, questions about specific items, or have any other favors to ask.

Payment Method:
Credit card
We process your credit card here at and we do not share any information with the third party. Your safety is really important to us so we don't keep retailer's credit card information. We ask for the credit card authorization form after completing the order so we can minimize on credit card fraud. Once the transaction is completed through, they will keep the information regarding the transaction and Sace uses that information when needed.

Product Descriptions
Sace works hard to be as accurate as possible with the products and merchandise we carry. However, Sace cannot guarantee 100% the product descriptions or other contents related to the products. It is possible that there may be some errors. If you have any specific questions or found a mistake or error on our website, please do not hesitate to call our customer service team for details.

Copy Rights
All contents included on Sace, such as texts, graphics, logos, images, digital downloads, data compilations, and software is the property of Sace. Also, it is protected by the United States copyright laws. Trademarks Sace fashion, Sace.

Applicable Law
Online customers visiting Sace agrees that these terms of use will be governed by the laws of the State of California if, or when, any dispute occurs between the customer and Sace.
Rule 1
Please acknowledge that the charge of shipping will be applied to the order upon your requested shipping method. The VAT and shipping charges will be applied to overseas orders..
Rule 2
We ship out the merchandise in the order received. Please allow up to 3 business days for processing standard shipping, 2 business days for express shipping and 1 business day for overnight shipping. However, we may not have all the merchandise in stock; we would only ship partially upon your request.
Rule 3
We do not share or utilize any personal information. The sole purpose of using the personal information is for shipping, billing and contacting.
Rule 4
By clicking on Ship entire order together, you acknowledge that the order won't be shipped unless we have all the merchandise in our warehouse. The order may be canceled after three days of waiting for the rest of the merchandise.
Rule 5
All pre-ordered merchandise will be ship out to you once it is received and ready in the store unless notified. However, we may not have all the merchandise in stock because we do first come, first serve' by orders received.
Rule 6
The order can be canceled by the provider at any time for any reason without notice. But will work our best to avoid any such circumstances..
Rule 7
We have done our best to present all the colors of the products as accurately as possible
Rule 8
The information on may contain typographical errors and/or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (even after orders have been submitted). Please note that such errors, inaccuracies or omissions may relate to product descriptions, pricing, and availability. We apologize for any inconvenience this may cause you..
Rule 9
Termination terms and conditions are applicable to you upon accessing the site, completion of registration, or process of shopping. These terms and conditions, or any of them, may be terminated by without notice at any time for any reason..
Rule 10
At, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. Merchandise offered online at will be priced the same as merchandise offered at our Showroom. However, the Showroom may have different prices or promotional events at different.